Lacking formal college training in business, I attended numerous AIDC seminars and SBA workshops to learn and grow. At one such seminar, the speaker made a statement that has stuck with me ever since: “If your business isn’t changing every 10 years, expect to be out of business in another 10.”

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It is hard to believe I have lived in my house for almost 30 years. When first moving in with a budding family, it didn’t seem big enough. Now, it’s too big.
At this stage of my life, I find many of my friends are downsizing . I too have contemplated a smaller place, but with my still-nagging ambition, and possible fallacy to believe “bigger is better,” I just can’t pull the trigger and move into a condo.

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In 2007, I turned 50. For my mid-life crisis, I pondered a facelift, a boyfriend, or a new car. I opted for a used, 5-speed, convertible Mini Cooper. Driving it, with the wind blowing in my hair, it checked all the boxes: fast, fun, and dangerous.

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In business, there is more to making a sale than just making the sell. First and foremost, there is the connection between the buyer and the seller: Can the buyer and seller communicate well, instill trust, and meet the customer’s needs in a timely and affordably fashion?

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