When I first started Flag and Banner, I waitressed at Sir Loin’s Inn to supplement my income. I was young and my boss at the restaurant, Mr. Aaron Ross, was a business mentor, of sorts. One day, I asked, “What’s it like to be the boss?” I’ll never forget what he said because it’s proved true over and over again. He said, “Being the boss is doing all the things you can’t pay other people to do.”