In my 40+ years in business, Flag and Banner (FAB) has been through decades of drastic changes. When first starting out in 1975, I sold flags door to door and even carried some inventory in the trunk of my car. But when gas prices soared, when my daughter was born, and when long-distance calling became affordable (due to the deregulation of Ma Bell’s monopoly), I changed to a telemarketing sales strategy.

It’s weird to think about … Arkansas Flag and Banner preceded Google on the web by three years and became one of Google’s first customers. It’s true! They used to send me Christmas gifts. I got a Google beach towel one year and a Google mini fridge the next year; it never really cooled.