If you buy your flags from Flag and Banner, chances are you’ve talked to this guy, Kirk (or Captain Kirk as we like to call him – unless I’m mad at him and then I call him Kirk the Jerk!). He is our senior salesman and, like me, he loves games.

As “Queen Mother” of my big family and the boss of 50ish employees, I make a lot of decisions and have lots of people (my family and staff) make decisions that affect me.

Lacking formal college training in business, I attended numerous AIDC seminars and SBA workshops to learn and grow. At one such seminar, the speaker made a statement that has stuck with me ever since: “If your business isn’t changing every 10 years, expect to be out of business in another 10.”